What you can expect – service agreement

Getting started as a client:

• We help you complete the paperwork associated with becoming an RBC Wealth Management client.
• Based on our conversations, we provide you with a customized investment plan taking into account your risk tolerance, goals, and current portfolio.
• When investment programs are funded, you are contacted to review.
• When you receive your first statement, we call to review it with you and make sure you understand it.
• We will help you get enrolled in and navigate our online account access system. 

Once you're onboard:

• You will be contacted on a regular basis regarding your portfolio and we will have a full review at least once per year. Topics will include account updates, asset allocation review, portfolio performance, and changes in your life that could affect your investment plan.
• Where applicable, we will meet with your accountant and/or attorney to discuss tax planning, trust and estate planning, and other relevant topics.
• In January, we provide you and your accountant an income and capital gains report.
• You have access to account assets via check writing for all Cash Management accounts.
• You have access to electronic funds transfer (in or out of account) via ACH.
• You have access to RBC Wealth Management research and market reports.
• You will receive periodic announcements and invitations to special client events.
• We will perform a life insurance and annuity review for you every two years or as needed.
• Upon request, we will provide you with referrals to other trusted professionals (accountants, attorneys, etc.) in their area.