We are proud of our service-oriented culture dedicated to putting clients first and we are committed to ensuring all advisors and clients enjoy a smooth transition to RBC Wealth Management. Scroll through our team members below to learn more about who we are and how we can be of service to you.

Kenneth M. Ross

Senior Managing Director - Complex Director

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As the Complex Director for Pittsburgh, Ken works closely with Financial Advisors and Branch Directors to provide top-tier servicer to an affluent client base for the ten offices in the greater Pittsburgh Complex.  Before joining RBC Wealth Management in 2012, Ken worked for Merrill Lynch & Morgan Stanley and their predecessors in multiple capacities.  With almost 30 years of experience, he has been in a management role since 1992.

Ken strongly believes in giving back to the community and works with various local organizations such as Urban Impact Foundation.

Ken grew up in Philadelphia and graduated from Widener University.  Ken also served in the US Marine Corps.  He spent some time on the West Coast but eventually returned to the East Coast.  In his spare time, he enjoys spending time with his beautiful wife, Lori and their two French bulldogs, exercising & traveling.

Tammy Graybill

Associate Vice President -, Assistant Complex Manager


Before joining RBC Wealth Management in 2015, Tammy spent the previous 25 years at Morgan Stanley and their predecessors. She has been in a management role since 2000. She works closely with the management team to assist in supervising the daily business activities for the ten offices in the greater Pittsburgh Complex, which covers Ohio, Maryland, Michigan, Pennsylvania & West Virginia. Tammy helps Ken monitor and manage risk while ensuring all personnel understand and adhere to policies and procedures. Her main goal is to address any issues or concerns from clients and resolve in a timely, efficient and appropriate manner to enhance the overall client experience. In 2017, Tammy and her Complex team were recipients of RBC’s Award of Excellence. Tammy has passed her Series 7, 9, 10, 63, 66 exams and has her Pennsylvania Insurance license.

Tammy grew up in Lancaster County and graduated from Penn State University. She returned to Pennsylvania in 2012 after living in Reno, NV for 12 years and now resides in Mt. Lebanon. In her spare time, she enjoys cooking, golfing, exercising, traveling, and spending time with her son,Austin. Tammy is also a professional mentor for Strong Women Strong Girls, in her fifth year mentoring a junior from the University of Pittsburgh.

Vicki Panek

Associate Vice President -, Administrative Complex Manager


Nichole Smith

Complex Operations Manager


Nichole has been working in the financial services industry since 1998. Prior to joining RBC Wealth Management in 2015, Nichole worked at Wells Fargo Advisors. She brings a broad range of experience to her current role, which focuses on compliance execution of all operations activities including client orders, the depositing and disbursement of client funds and securities, and any other tasks that pertain to the effective function of the complex’s operations area. She excels in client service, always ready to provide financial advisors and their teams with assistance in resolving client account questions or issues. Her new role has her overseeing Complex Operations at RBC. 

Outside of work, Nichole enjoys working with her community choir and spending time with her family.

Tracy Henning

Administrative Assistant