The branches of the Rochester Complex all have their unique attributes, however they all have a consistent theme: they are all successful.

How do the branches and the advisors in our Rochester Complex have so much success?

The make-up of our management team are high-level producers, who understand what your needs are for your business, while understanding that it is your business. We foster the entrepreneurial spirit because that is in the best interest of your clients. You are committed to serving your clients to the best of your ability just as we are committed to serving you at the highest level.

Our management structure is flat, meaning that decisions can be made quickly at the local level – removing obstacles that you will find in multi-layer management structures. All of our branch directors are empowered to help you through any issues that may arise and get you and your business back on track. They have the tools, resources and desire to help you elevate your business to the next level.

Our branch directors are also here to assist with working with our home office teams – but to be honest you will rarely need the help as our firm culture is not that of a wirehouse. When you call operations, marketing or the trading desk, you have the ability to talk to real people who will learn your name and get to know you and your business. You don’t have to be afraid that your requests will disappear in a black hole, your needs will be addressed in a timely manner. Our home office teams are our partners and working together is part of who we are at RBC Wealth Management.

No matter what location the complex that best suits your needs and the needs of your clients, you can rest assured that you will have the full support that you need. Our people and our culture is what really determines our success, and being able to have those close partnerships while still conducting your business the way you want is unlike anything you will find at another firm.

Now that you know a little bit about our story, I am eager for you to tell me yours. My goal is that your next chapter will be the best one yet.

Erik Hartmann, AWM 
Senior Managing Director – Complex Director
(585) 423-2132
erik.hartmann@rbc.com