We are proud of our service-oriented culture dedicated to putting clients first and we are committed to ensuring all advisors and clients enjoy a smooth transition to RBC Wealth Management. Scroll through our team members below to learn more about who we are and how we can be of service to you.

Justin Ferdula, CFP

Senior Managing Director - Complex Director

Email |

My primary focus is to drive revenue by helping our financial advisors grow in a positive and professional atmosphere. We strive to ensure all financial advisors in the complex have a thorough understanding of the firm’s products and services, and are able to use this knowledge to develop personalized, goal-based wealth plans for their clients.

We have created a management team that works as advocates and partners with financial advisors across the Chicago Complex. We are committed to helping every financial advisor in the complex realize their potential and succeed.

I grew up in upstate New York and earned a Bachelor of Science degree in economics from the State University of New York at Oneonta. I began my career at Smith Barney in the Clearwater, Florida, branch as a Marketing Associate. Since 2002, I have held several roles including Client Service Associate, Financial Advisor, National Training Officer, Assistant Branch Manager, Complex Business Development Officer, and Branch Manager at Smith Barney and then Morgan Stanley. This helps me understand our business from the ground up.

As Complex Director, I partner with financial advisors to help accommodate client requests and win business. My time with National Training and National Business Development gives me and my complex management team connectivity across our firm. We help eliminate roadblocks for financial advisors and clients.

Janet Buswell

Vice President - Assistant Complex Manager, Private Client Group


Janet is primarily responsible for supervising the activities of the financial advisors and support staff in the branches for adherence to firm and regulatory policies. Currently her focus is on supervising and assisting with the daily business activities of the Chicago Complex. Her responsibilities include supervising the sales and trade-related activities of the complex branches and their employees. She partners with our financial advisors in a solution based approach to compliance. Janet has her Series 3, 7, 8 and 66, licenses as well as an Illinois insurance license.

Janet started in the business in 1981 with a team at AG Becker as a sales assistant. She then moved with that team to Kidder, Peabody and Co. (which became Paine Webber) for 17 years, and then to RBC Wealth Management (Dain Rauscher) in 1999.

Janet and her husband have three grown children. Outside the office they love to travel to new places and visit their home in Marco Island.

Pat Diana

Vice President - Administrative Complex Manager


Pat began her career at Nuveen working on the unit investment trust bond buying desk. Over the next 10 years she held various institutional and operational positions at Nuveen and Dean Witter (now Morgan Stanley). After taking time off to raise her children, Pat returned to the industry in 2007 as a client associate at RBC Wealth Management. She has her Series 7, 66, 9 & 10 licenses as well as an Illinois insurance license. After a five year stint at Morgan Stanley, she returned to RBC Wealth Management in 2015 in her current role of administrative complex manager where she oversees the daily operational functions and staffing needs for the complex.

Pat graduated with a BBA in finance from Saint Mary’s College in Notre Dame, Indiana, and her MBA in finance from Kellstadt School of Business at DePaul University.

Pat currently lives in Chicago with her husband, son and twin daughters. She is an avid reader, loves to travel and is a volunteer for various local charities.

Meet the Chicago team

Client Strategies Team

With individual specializations across a variety of financial disciplines, the Client Strategies Team serves as a unique resource to RBC Wealth Management financial advisors. Our clients and advisors both benefit from the collective expertise of this team, and their ability to help enhance the effectiveness of wealth management strategies—from recommendations through delivery of solutions.


Wealth Management Consultant


Director, Private Wealth Strategies


Credit Consultant


Divisional Retirement Consultant


Director, Corporate & Executive Services